Terms and Conditions

These Terms and Conditions (the "Terms") shall be incorporated into, and become, the entire agreement by and between Envelope Monster (the "Company") and you (and/or the company organization which you may, as a user of this website, represent), the customer (the "Customer"), upon continued use of this website, which shall constitute acceptance of an offer by Customer for services from the Company. Please read the entirety of the Terms mindfully, and do not assume anything. By utilizing Company via internet (this website and/or e-mail), telephone (speaking to someone or via messages), in person, or otherwise, you are agreeing to be bound by the following. Company reserves the right to make, add, delete, or otherwise modify the Terms at any time and in its sole discretion. If you are not willing to abide by any of the statements in these Terms, please refrain from patronizing or contacting the Company in any way and by any means.

Pricing / Payments

Customer shall be responsible for payment of any and all local, state, and Federal taxes which may be applicable to each order. At the sole discretion of the Company, immediately upon receipt of Customer's order by the Company, either an authorization will be requested from Customer's credit card provider to confirm the availability funds in an amount equal to the grand total of Customer's order, or Customer's credit card will be charged immediately upon receipt of Buyer's order by the Company.

Copyright Release & Copyrights

By using any service of the Company, the Customer agrees and acknowledges that the Customer is the legal owner and/or licensee of any and all items Customer may submit, deliver, transmit, or otherwise convey to Company which may be subject to the copyright, trademark, service mark, or intellectual property statutes of the jurisdiction in which the Company primarily operates, and Customer assumes sole responsibility for use of such items in all forms and by all means. The Customer also covenants to release and hold harmless the Company of any legal liability for claims related to intellectual property violation and/or infringement. Following conveyance to the Company, the Customer shall retain legal ownership or remain the licensee of such items.

The Customer warrants that all subject matter to be printed and/or sold is not copyrighted by a third party. The Customer also agrees not to infringe on and to comply with all applicable laws, rules, and regulations applicable to trademarks, patents, trade secrets, the right of privacy, the right of publicity or other legal right of any third party. The customer recognizes that because subject matter does not have to bear a copyright notice, emblem, or seal in order to be protected by copyright law, absence of such notice does not necessarily ensure the Customer of a right to reproduce. The customer further warrants that no copyright notice has been removed from any material used in preparing any subject matter for reproduction or sale. To support these warranties, the customer agrees to indemnify and hold harmless the Company from all liability, damages, and fees which may be assessed or incurred in any legal action connected with copyright infringement involving any item produced or provided hereon.

Submissions

Upon Customer submission of questions, comments, suggestions, ideas, or other material via any method of communication or conveyance, Customer grants Company permission to use such submissions for marketing or other promotional purposes without compensation or attribution of any kind to Customer at any time. Customer agrees that Company shall have no obligation to keep any submissions confidential, and Customer further waives all rights to claims against Company based on "moral rights" or similar justification which may arise due to Company's use of a Customer submission. This section shall not apply to content appearing solely as part of a product procured as part of a Company service or item for sale.

Disclaimer

COMPANY PROVIDES SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS. COMPANY NEITHER REPRESENTS NOR WARRANTS THAT THIS WEBSITE, SERVICE, OR USE THEREOF WILL BE UNINTERRUPTED, WILL BE FREE OF INACCURACIES OR ERRORS, WILL MEET ALL CUSTOMER REQUIREMENTS, OR WILL OPERATE WITHIN THE CONFIGURATION OR BE FULLY COMPATIBLE WITH THE HARDWARE OR SOFTWARE EMPLOYED BY CUSTOMER. COMPANY MAKES NO WARRANTIES OTHER THAN THOSE MADE EXPRESSLY IN THESE TERMS. COMPANY HEREBY DISCLAIMS ANY AND ALL WARRANTIES EXPRESSED OR IMPLIED BEYOND THE SCOPE OF THESE TERMS, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, AND NON-INFRINGEMENT. Company shall not be liable to Customer or to any third party for any consequential, incidental, indirect, punitive, or special damages (including damages relating to lost profits, lost data, or loss of good will) arising out of, relating to, or connected with the use of any Company service or based on any cause of action, even if advised of the possibility of such damages.

Limitation of liability: With the exception of a breach of a party's representations and warranties under these Terms or in connection with the indemnity obligations of the Customer under these Terms, in no event shall the liability of the Company exceed the value of products received or services rendered. The value of products or services are limited to the stated value on this Company website, or as stated by an authorized Company agent, at the time of purchase or documented inquiry by Customer.

Liability

Disclaimer of Express Warranties: Company warrants that all products shall be as described in the purchase order or receipt. In the case of print items, Customer understands that work shown in a proof, when approved by Customer, is what will be printed; Customer further acknowledges that there exists a difference in appearance of products on-screen when color is represented, as opposed to appearance of products in person. Company shall not be held liable under any circumstance for problems resulting from files provided by the Customer (this includes, but is not limited to, color-shifting and issues arising from improper file preparations).

If the Customer finds a production error or manufacturing defect in the item(s) received from the Company, such erroneous or defective item(s) will be replaced by the Company at no charge. Original shipping charges are not refundable. ALL CLAIMS MUST BE INITIATED WITHIN 48 HOURS AFTER DELIVERY OF PRODUCT.

Privacy Policy

In all matters of protection and privacy of personal information in the possession of, or transmitted in any form to, the Company, the terms of the Privacy Policy, when and where it exists, shall prevail. In the absence of such a Policy, Company covenants not to share any information it may possess in relation to Customer, except under circumstances as the sharing of such information may be required for product shipment or fulfillment or by official and verifiable request by an agent of government.

Returns

Envelope Monster will accept returns of all plain products if returned within 14 days of receiving the shipment. Refunds, less the shipping and restocking fee will be issued to the credit card used to place the order. Shipping charges are non-refundable for undelivered, unclaimed or refused packages, unless we made an error. Returns must be in sellable condition, or a refund will not be processed. Send returns to: Envelope Monster, Attn: Returns/Order #XXXXX, 123 Address, Anytown, ST 12345. You may use any delivery service you choose (USPS, UPS, FedEx, DHL, etc.), but be sure to ship via a trackable method to ensure Envelope Monster receives your return. We do not accept returns of printed products, unless Envelope Monster made an error on your order.

  • Refused shipments: If a shipment is refused, the carrier will return the package(s) to Envelope Monster. The customer is responsible for the cost of both the outbound shipping and the return shipping, and that amount will be deducted from any credit the customer is due. The restocking fee will also apply.
  • Restocking Fee: There is a 25% restocking fee for all returns, which will be waived if a replacement order is placed. For example, if you purchased 1,000 envelopes for $30.00, your total refund would be $22.50 ($30.00 - $7.50 restocking fee = $22.50).

Color Disclaimer

We have made every effort to make the colors on screen as close as possible to the actual product, however, we cannot guarantee that the color you see on your screen accurately portrays the exact color. Due to the many variations in display monitors and browsers, the color you see on your screen may appear differently on different computers, smart phones and tablets. If you'd like to get more information on a specific color you're interested, please reach out to us at info@envelopemonster.com and we will be happy to assist you.

Refunds

If Customer receives merchandise found to contain errors or defects in production or manufacturing, Customer shall notify Company within forty-eight (48) hours of receipt of such merchandise. If it is determined that Company is at fault, a shipping carrier selected at the sole discretion of the Company will be instructed to pick up the merchandise from the Customer, and a replacement will be delivered to the Customer. Customer shall only be charged for the initial order, and no additional shipping charges will be due when replacement merchandise is shipped. Credits or refunds will be for the amount of the product purchased.

Shipping

Shipping dates shall be construed as estimates only, and shall be established from the time Company receives a submitted Cutomer order. COMPANY SHALL NOT BE RESPONSIBLE FOR ANY ERRORS MADE BY THE SHIPPING CARRIER, INCLUDING DAMAGES TO THE PRODUCT. COMPANY SHALL NOT BE HELD RESPONSIBLE FOR DELAYS IN SHIPPING DUE TO UNFORESEEN EVENTS OUTSIDE COMPANY CONTROL, INCLUDING, BUT NOT LIMITED TO, INCLEMENT WEATHER OR ACTS OF GOD. Shipments cannot be made to post office boxes; a street address must be provided for every order.

After product has shipped, all shipping carrier terms & conditions shall prevail in the event of lost or delayed parcels. If a Customer deadline must be met for receipt of a shipment, expedited shipping must be selected at the time of order submission, as ground shipments are not guaranteed..

Company offers shipping services invoiced at the respective carrier-published rates.